2008 Conference Programme

Business of Business Travel Conference 4th September 2008
08h00 – 08h50	Delegate registration; Tea / coffee and refreshments served on arrival
08h50 – 09h00	ITMSA welcome Linda Basson – Chairperson ITMSA
09h00 – 09h30	Opening address Michael Jackson, Editor, Business Traveller(Africa) Paul Tilstone, Executive Director, (ITM UK & Ireland) via Video Link from London
09h30 – 10h00	ITM (UK & Ireland) Jamie Hindhaugh - Chairman Elect, ITM UK and Global Travel Manager BBC Jamie brings an international flavour to the 2008 conference with his experience of effectively managing a travel programme for a company with unique travel requirements.
10h00 – 11h00	Panel Debate:   (moderator Michael Jackson) The future of Low Cost Airlines and their place in the corporate aviation world: Glenn Orsmond, CEO 1Time Holdings Nico Bezuidenhout, CEO, Mango Gareth Bladon, Head of Strategy & Innovation, a large global advisory firm Shantel Liebenberg, Commodity Specialist Nedbank Is a Low cost carrier a logical fit for a corporate travel programme? Is the Corporate Travel Buyer and Traveller trying to fit a business model not designed for business travel, or with behavioural changes can a LCC solution return real savings on your bottom line? Our four panellists will present and fiercely debate their point of view.
11h00 – 11h45	Tea
11h45 – 12h10	The Challenges of Travel into Africa Tony de la Motte, Projects Contracts Director, Group 5 Travelling in Africa on business is not a walk in the park, and unless you have experienced the challenges and discomforts first hand, it is hard to imagine just how uncomfortable it can be.  With duty of care and the associated volatility of the African continent ever top of mind for  the travel professional, Antonio stamps his personal experiences of travelling and managing projects in Africa for Group 5 on this often bewildering and critically important topic.
12h10 – 12h35	Challenges Facing TMC’s in the corporate arena Robyn Christie, CEO, ASATA Often criticised, seldom understood, and never appreciated; some of the comments overheard from Travel Consultants who are under increasing pressure from clients to achieve bottom line savings, handle numerous challenges and perform miracles on an hourly basis.  Robyn brings perspective to this emotive subject.
12h35 – 13h45	Lunch
13h45 – 14h30	Panel discussion (Moderator Willem van Schalkwyk, MD, Airline Control Systems) Are Self Booking Tools a better way to book, manage and monitor T&E?   Angela Armstrong, Divisional Director, Tourvest Travel Services Peter Long, General Manager, Amadeus GTD Southern Africa Britt Dando, Accenture SBT Project lead/multi markets/M&E project lead EMEA This emotive and contentious subject is not going away. Our panel will discuss the selection and implementation process, and share firsthand experiences and the associated challenges of considering and implementing a Self Booking Tool
14h30 – 14h55	e-Ticketing; printing your own paper Angelique Lennox, Key Account Manager, SAA What is eticketing, why and what unique challenges does it present to the travel professional?
14h55 – 15h30	Tea break
15h30 – 16h00	Procuring travel: using an agent or going it alone? Felicity Meyer, Operations Director, ITMSA and Managing Director, Catalyst Travel Management & Training Is it viable for a Corporate to run their own travel desk? This contentious debate is a subject that continues to be topical; Regardless of the hat that you wear, your view will be passionate and full of anecdotal references:  Treading the divide between both arguments, Felicity will share her experiences of having spent the past six months setting up the Ernst & Young Travel Office.
16h00 – 16h15	Conference closes Nadine Clarke, Head: Travel, Diners Club International
16h15 – 18h00	Sundowners